Legal
Refund Policy
Transparent, fair refund terms for every project.
Last updated: January 1, 2025
1. Deposits
A project deposit secures your place and covers initial planning and design work. Deposits are non-refundable once work has begun.
2. Milestone Refunds
Milestone payments correspond to delivered work. If SHARLANCOR LABS fails to deliver a completed milestone, you are entitled to a refund for that specific milestone within 30 days.
3. Cancellation
If the client cancels a project after work has begun, the client is responsible for payment for all work completed up to the cancellation date. Unused prepaid balances are refundable.
4. How to Request a Refund
To request a refund, email hello@sharlancorlabs.co.in with your project details. We process valid refunds within 15 business days.